FAQ

Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here you’ll find answers to the most common questions about our products, shipping, returns, and more. If you have additional queries, feel free to contact us at info@kevenkosh.com.

1. What is the processing time for orders?

We process all orders within same business day after payment is confirmed.

2. Do you offer free shipping?

Yes, we provide free shipping on all orders worldwide.

3. How long will it take for my order to arrive?

Shipping times vary by region:

Region Shipping Method Estimated Delivery Time
United States USPS 1-2 business days
United Kingdom UPS 1-3 business days
Australia AusPost Express 1-3 business days
Canada UPS 1-3 business days
International UPS 3-5 business days

 4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use the tracking number to monitor your shipment's progress.

5. Can I cancel my order?

Yes, orders can be canceled within 24 hours of placing them. Contact us at info@kevenkosh.com with your order number to request cancellation.

6. What is your return and refund policy?

We accept returns within 30 days of delivery for unused and unworn items in their original condition. Refunds are processed within 3-5 business days of receiving the returned item. For more details, visit our Return & Refund Policy.

7. Can I exchange an item?

Yes, we offer exchanges for different sizes or colors within 30 days of delivery. Exchanges are subject to stock availability.

8. How can I contact customer service?

Company Name: Keven Kosh LLC

Address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801, USA

Email: info@kevenkosh.com

Phone: +1 307 392 7053

 

Operating Hours:

Mon - Sun 10AM - 6PM (GMT-7)

We hope this answers your questions! If you need further assistance, please don’t hesitate to get in touch.