Shipping Policy

Effective Date: 10-11-2024

Shipping Coverage

With our courier partner, USPS, we ship to any address in US. Future expansion of shipping areas is under consideration.

We are committed to providing our customers with clear and transparent shipping policies to ensure a smooth shopping experience.

Shipping Cost

We offer free shipping on all products to all countries worldwide.

There are no hidden shipping fees.

Order Processing Time

Once you place an order on our website , our team will begin processing it. To help you plan your purchase, please note the following schedule:

Order processing time: 0-1 days (Monday - Friday)

Shipping Times

Region Shipping Method Estimated Delivery Time
United States USPS 1-2 business days
United Kingdom UPS 1-3 business days
Australia AusPost Express 1-3 business days
Canada UPS 1-3 business days
International UPS 3-5 business days

Track Your Order

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

Track your orders using USPS services or please check this link to track your orders: Track Your Order or www.17track.net.

Order Modifications And Cancellations

  • If an incorrect delivery address has been entered, please contact the team at info@kevenkosh.com to make modifications to your order ASAP.
  • Orders can be canceled within 24 hours of purchase without any penalty.
  • If you wish to cancel your order after 24 hours, please contact us immediately. While we will do our best to assist, cancellations may not be possible once the order has been processed or shipped.

How to Cancel Your Order

Contact our customer support team at info@kevenkosh.com with your order number and cancellation request.

Refunds for Canceled Orders

If your order is successfully canceled, a full refund will be issued within 3-5 business days to your original payment method.

Non-Cancellable Orders: Custom or personalized products are non-cancellable once production has started.

Delays or Issues

While we aim to meet our delivery timelines, unforeseen delays (e.g., customs, weather, or carrier issues) may occur. If your order is delayed beyond the estimated delivery time, please contact us, and we’ll assist in resolving the issue.

Policy Updates

  • We periodically update our Shipping Policy.

  • Stay informed by checking our website for the latest information.

Customer Support

For questions or assistance regarding your shipment, contact our support team at:

Company Name: Keven Kosh LLC

Address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801, USA

Email: info@kevenkosh.com

Phone: +1 307 392 7053

 

Operating Hours:

Mon - Sun 10AM - 6PM (GMT-7)