Shipping Policy
Effective Date: 10-11-2024
Shipping Coverage
With our courier partner, USPS, we ship to any address in US. Future expansion of shipping areas is under consideration.
We are committed to providing our customers with clear and transparent shipping policies to ensure a smooth shopping experience.
Shipping Cost
We offer free shipping on all products to all countries worldwide.
There are no hidden shipping fees.
Order Processing Time
Once you place an order on our website , our team will begin processing it. To help you plan your purchase, please note the following schedule:
Order processing time: 0-1 days (Monday - Friday)
Shipping Times
Region | Shipping Method | Estimated Delivery Time |
---|---|---|
United States | USPS | 1-2 business days |
United Kingdom | UPS | 1-3 business days |
Australia | AusPost Express | 1-3 business days |
Canada | UPS | 1-3 business days |
International | UPS | 3-5 business days |
Track Your Order
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
Track your orders using USPS services or please check this link to track your orders: Track Your Order or www.17track.net.
Order Modifications And Cancellations
- If an incorrect delivery address has been entered, please contact the team at info@kevenkosh.com to make modifications to your order ASAP.
- Orders can be canceled within 24 hours of purchase without any penalty.
- If you wish to cancel your order after 24 hours, please contact us immediately. While we will do our best to assist, cancellations may not be possible once the order has been processed or shipped.
How to Cancel Your Order
Contact our customer support team at info@kevenkosh.com with your order number and cancellation request.
Refunds for Canceled Orders
If your order is successfully canceled, a full refund will be issued within 3-5 business days to your original payment method.
Non-Cancellable Orders: Custom or personalized products are non-cancellable once production has started.
Delays or Issues
While we aim to meet our delivery timelines, unforeseen delays (e.g., customs, weather, or carrier issues) may occur. If your order is delayed beyond the estimated delivery time, please contact us, and we’ll assist in resolving the issue.
Policy Updates
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We periodically update our Shipping Policy.
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Stay informed by checking our website for the latest information.
Customer Support
For questions or assistance regarding your shipment, contact our support team at:
Company Name: Keven Kosh LLC
Address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801, USA
Email: info@kevenkosh.com
Phone: +1 307 392 7053
Operating Hours:
Mon - Sun 10AM - 6PM (GMT-7)